Last Updated: Tuesday, March 5th, 2024

This Privacy Policy outlines how Viva Essentia ("we," "us," or "our") collects, uses, and discloses your personal information when you interact with our services or make purchases through vivaessentia.com. By utilizing our services, you agree to the terms described in this Privacy Policy. If you disagree, please refrain from using our services.

Changes to this privacy policy:

We may periodically update this Privacy Policy for operational, legal, or regulatory reasons. Any revisions will be posted on the Site with an updated "Last updated" date.

How we collect and use your personal information:

To deliver our services, we collect personal information from various sources. The collected information depends on your interaction with us. In addition to specific uses, we may employ the information to communicate with you, fulfill legal obligations, enforce terms of service, and safeguard our services.

What personal information we collect:

We collect information directly from you, through cookies, and from third parties. Personal information may include basic contact details, order information, account details, shopping history, and customer support communications.

Cookies:

Our Site uses Cookies to enhance user experience, track interactions, and improve our services. You can manage your Cookie preferences in your browser settings, but note that it may affect certain features and functionality.

How we disclose personal information:

We may disclose personal information to third parties for legitimate purposes, such as vendors, business partners, affiliates, and in business transactions. We have disclosed identifiable categories of personal information in the past 12 months.

User generated content:

Any user-generated content, such as product reviews, is publicly accessible. We are not responsible for the privacy or security of publicly shared information.

Third party websites and links:

Links to third-party websites on our Site have their privacy policies. We are not responsible for their privacy practices or the accuracy of information on those sites.

Children's data:

Our services are not intended for children, and we do not knowingly collect personal information from them. Parents can contact us to request deletion of their child's information.

Security and retention of your information:

While we employ security measures, no system is entirely impenetrable. Information sent to us may not be secure during transit. We retain information based on various factors.

Your rights and choices:

Depending on your location, you may have rights such as access, deletion, correction, portability, and opting out of certain data processing. You can manage your communication preferences, and we do not discriminate against you for exercising your rights.

Complaints:

If you have privacy-related complaints, contact us. If unsatisfied, you may appeal our decision or lodge a complaint with your local data protection authority.

International Users:

Your personal information may be processed outside your country, including the United States. We use recognized transfer mechanisms for data outside Europe.

Contact:

For questions, to exercise rights, or privacy concerns, call +1 (000) 000 0000 or email info@vivaessentia.com.